IT Infrastructure Network Engineer - Junior and Mid

KQ RH, in partnership with a world-leading multinational company, is creating a modern technology center in Brazil, which will serve as the strategic hub to support all the company’s global units. Join this innovative team and help transform the future of technology!

Highlights of this position

• Location: Indaiatuba/SP – Remote work model
• Language requirement: English fluency (B2/C1 mandatory)
• Open for two levels of experience — Junior and Mid-Level - both focusing on LAN/WAN/WLAN networks, Cisco environments, and ITIL process adherence.

SUMMARY OF POSITION AND OBJECTIVES:

The IT Infrastructure Network Engineer will be responsible for planning, configuring, maintaining, and enhancing the corporate network infrastructure, ensuring connectivity, performance, and security across environments.

This role will play a key part in supporting and continuously improving the network (LAN/WAN/WLAN), working with routers, switches, firewalls, VPNs, load balancers, and automation — within a global scope and in collaboration with international teams.

RESPONSIBILITIES:

• Configure, monitor, and maintain local and remote networks (LAN/WAN/WLAN);
• Perform troubleshooting and resolve connectivity and performance incidents;
• Participate in network upgrade, expansion, or automation projects;
• Work within ITIL processes (change, incident, and problem management);
• Develop and maintain technical documentation;
• Ensure compliance with security and governance policies;

Junior

• Support research and implementation activities under supervision;
• Perform configurations and maintenance of limited complexity;
• Gradually develop technical knowledge and autonomy.

Mid

• Design and implement high-availability corporate networks;
• Work independently on medium-scale projects;
• Configure network protocols and architectures (VLAN, STP, OSPF, BGP);
• Drive continuous improvement and contribute to automation practices (e.g., Ansible).

REQUIREMENTS:

• Bachelor’s degree in Computer Science, Information Systems, Computer Engineering, or a related field.
• Fluent English (spoken and written) required.

Experience and Technical Knowledge – Junior

• Familiarity with Active Directory, DNS, and DHCP;
• Experience with Cisco switches/routers, firewalls, and related device support;
• Experience in technical documentation for effective planning and execution;
• High level of proficiency with MS Office, Visio, and project management tools.
• Knowledge of laboratory operations and processes is a plus;
• Experience with system development lifecycle (SDLC) methodologies is desirable.

Experience and Technical Knowledge – Mid

• Familiarity with Active Directory, DNS, and DHCP.
• Experience maintaining technical documentation to ensure effective planning and execution.
• High level of proficiency with PC-based software, including the MS Office suite, Visio, and project management tools.
• Solid experience with Cisco switches/routers, firewalls, and related device support.
• Experience in planning and implementing local and wide area networks (LAN/WAN/WLAN).
• Professional experience in planning and implementing Layer 2 network design and protocols (STP, VLAN).
• Hands-on experience in planning and implementing corporate networks with dynamic routing (OSPF, BGP).
• Experience applying System Development Lifecycle (SDLC) methodologies.
• Previous experience in a reference laboratory or a similar regulated/controlled environment.
• Experience with automation platforms such as Ansible.
• Knowledge of reference laboratory operations and processes is a plus.
• Knowledge and management of System Development Lifecycle (SDLC) methodologies are an advantage.

ADDITIONAL INFORMATION:

• Location: Indaiatuba/SP
• Advanced and/or fluent English is mandatory, as the role involves working with international teams
• Work Model: Remote
• Contract type: CLT (Brazilian labor law employment contract)